Before you reset your iPhone 14/iPhone 14 Plus/iPhone 14 Pro Max!
To save your content and settings, back up your iPhone shortly before erasing or when you have time during the erasing process.
You can use the backup to restore your data to a new iPhone or iPad later.
Prepare your iPhone passcode. If you can’t remember, check the Apple Support article on Apple’s site.
If you forgot the passcode on your iPhone or if your iPhone is disabled.
Prepare your Apple ID password. If you can’t remember, visit the website to restore your Apple ID.
If you received your iPhone from someone else and it is still associated with their Apple ID, give it back to them and ask them to follow the instructions in the Apple Support article What to do first, or iPod touch. Otherwise, you cannot delete it.
Instructions on Hard Reset/Factory Reset for the iPhone 14, iPhone 14 Plus, and iPhone 14 Pro Max
- Go to Settings > General > Transfer or Reset iPhone.
- Do one of the following:
- Prepare your content and settings to transfer to a new iPhone: Tap Get Started, then follow the onscreen instructions. When you finish, return to Settings > General > Transfer or Reset iPhone, then tap Erase All Content and Settings.
- Erase all of your data from iPhone: Tap Erase All Content and Settings.
Second Method to Hard Rest/Factory Reset your iPhone 14, iPhone 14 Plus and iPhone 14 Pro Max:
Use a computer to erase iPhone
You can use a Mac or Windows PC to erase all data and settings from your iPhone, restore iPhone to factory settings, and install the latest version of iOS.
- Connect your iPhone to your computer with a USB or USB-C cable. You may also need an adapter. See Connect iPhone and your computer with a cable.
- Turn on your iPhone.
- Do one of the following:
- On a Mac (macOS 10.15 or later): Click the Finder icon in the Dock to open a Finder window, click the iPhone button in the Finder sidebar (below Locations), click General at the top of the window, then click Restore iPhone.
- On a Mac (macOS 10.14 or earlier) or a Windows PC: Make sure you have the latest version of iTunes (see the Apple Support article Update to the latest version of iTunes). Open iTunes, click the iPhone button near the top left of the iTunes window, click Summary, then click Restore iPhone.
