After you purchase your eSIM, you’ll receive a QR code by email. To install, open your phone’s settings, go to Cellular/Mobile Data, select Add Cellular Plan, and scan the QR code. The eSIM will then be added to your device, and you can activate it by turning on the line in your settings. Make sure you have Wi-Fi or mobile data during the installation process.

Yes, you can install your eSIM before your trip to save time when you arrive. We recommend installing it while you have a stable Wi-Fi connection at home. You can activate it later at your destination by switching on the eSIM line in your phone settings, so you’re ready to connect as soon as you land.

Yes, an internet connection is required to download and install the eSIM profile onto your device. We recommend using Wi-Fi for a smooth setup. Once it’s installed, you don’t need internet access to activate it — you can simply switch the eSIM on when you reach your destination.

An eSIM can only be installed once. If you delete it from your phone, it cannot be reinstalled using the same QR code. For this reason, we recommend installing it carefully following the instructions and only deleting it when you no longer need the plan.

Most newer smartphones, including recent iPhones, Samsung Galaxy, and Google Pixel models, support eSIM. You can check by going into your phone’s settings: on iPhone, go to Settings > Cellular > Add Cellular Plan; if the option is available, your phone supports eSIM. On Android, look under Connections > SIM Manager or search “eSIM” in settings.

Yes, most eSIM-compatible phones support dual SIM functionality, meaning you can keep your regular physical SIM for calls and texts while using your eSIM for data while traveling. You can manage which SIM is used for data, calls, and texts in your phone’s settings.